Top Marks I.T.

In Microsoft Word, the Tools menu can sometimes become littered with excessive entries for 'mail merge'. This is a bug that sometimes occurs when Microsoft Word and Microsoft Works are both installed on a computer. To stop this...

• Go to the Start menu,
  

• then select Control Panel

• Double click on Add/Remove Programs

• Scroll down and select 'Microsoft Works Suite Add-In for Microsoft Word'

• Now click Remove

• Now manually remove the entries - open Word, right click on the Tools menu & select Customize. Left click the Tools menu, right click one of the 'mail merge' entries, and click on Delete. Do the same for each mail merge entry, then click on Close in the Customize dialogue box.