Top Marks I.T.

Computer Services

Click here to go to http://www.yourvulcanneedsyou.co.uk/

Established 2003, serving the computer users of Bexhill, over 20 Years working professionally with computers 1988 - 2010

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You probably can’t live without your Computer. But do you love it?

Need some friendly, 'jargon free' Computer advice & assistance?

Join more than 400 'Bexhillians' who regularly use my services

I may be able to help you too...

"March 10 - Hi Mark, Have followed your suggestions to the letter & all is well again. Thank you for your knowledge & instant action; the latter often beyond he call of duty. Thanks again, Mr K Of Bexhill... March 10 - Dear Mark, Just a quickie to let you know that we are using our 'new' Bookmarks with ease I think I am finding the process better! Thank You Mrs S Of Bexhill... March 10 - System running OK now thank you Mark, what a pleasure to be online again without laptop and dongle! Thanks again Mark, Mrs H of Hastings... March 10 - Hi Mark, Everything seems to be working perfectly thanks very much. I shall keep my fingers crossed and keep well away from any dubious downloads! Once again many thanks for all you help. Best regards, Mr R of Bexhill... March 10 - Hi Mark! Just thought I'd drop a line to say how well the machine is going. I have been using it a lot and getting quite proficient at scanning and letter writing. Its behaving really well(Fingers crossed) Thanks for all the work you did on it. Best regards Mrs C of Bexhill... March 10 - Hello Mark, Its travelling so fast now! Many thanks. Mr 'W' of Bexhill... Hello Mark I must say you have solved and completed a truly top result for my L/T,thank you. Very pleased, Regards Chris W of Bexhill... Feb 10 - Mark, many thanks for all your help yesterday, just to let you know that Norton have responded to say that they are refunding my credit card within the next 2-3 days...so thanks for saving me the money... Mrs C of Bexhill... Feb 10 - Hi Mark, It's working perfectly thank you. Pleased with the USB extension cable. Cheers Jill in Bexhill... Jan 10 - Hi Mark, All ok now with Wi-Fi. Thanks again. Mrs M of Bexhill... Jan 10 - Hi Mark, I knew I could rely on you as always!! Success! It's resolved the problem so Thank You very much. Thank you for your instructions - the files opened OK. I'll keep theses directions and let you know if I have any further trouble. Many thanks once again. Mrs 'M' of Bexhill... Jan 10 - Hi MARK, The upgrade is super, such a difference, been getting along famously, Thanks so much for all your help, I get on much better with this machine than I did with the other one. Mrs 'C' of Bexhill... Jan 10 - Hello Mark, Many thanks - everything going fine- love listening to the music... Miss 'C' from Bexhill... December 09 - Hi Mark, Thank you for another year of superb support and advice; as always nothing is too much trouble and your patience in now dealing with two novices in the same house is quite remarkable. We hope next year brings continued growth. Our best wishes to you and your family for a marvellous Christmas and a healthy New Year. Mr & Mrs K of Bexhill... December 09 - Your hard work and input was much appreciated, as always, Thanks again, Mrs W of Rye... December 09 - Hi Mark, Thanks for that. I have just followed your step by step instructions for installing AVG on the laptop and they were very clear and worked brilliantly. Thank you. DP of Bexhill... December 09 - Hi Mark, Computer is working better than ever, thanks to you. Mike of Bexhill... November 09 - Hello Mark, Many thanks for your e-mail concerning the downloading of the Anti Virus update. It worked very well and proved a lot easier than using their website, as you correctly indicated. Cheers for now, Mr G of Bexhill... October 09 - Hi Mark, Everything is A1 and again my (and my daughter's) thanks for sorting out my network. Extremely reasonable charge given all the work you put in and my thanks for that as well. Mr C of Bexhill... October 09 - Good morning Mark, Thank you for really superb service. It could not have been quicker by Amazon & no postal delays! Mr K of Bexhill... October 09 - Going great guns Mark, Many thanks... Mr D of Bexhill... October 09 - Hello Mark, Thanks for email, and all you did on Tueseday,(Very much appreciated.) Working my way through it all slowly,and hope to get there at some "point". But I do enjoy the challenge. Thanks again Mrs M of Bexhill... October 09 - Hello, again, IT works,it works, it works,I am so very grateful I really thank you very sincerely Mark. Thanks Mr W of Bexhill... October 09 - Thanks Mark for your help this morning - it all seems to be working very well and much quicker. Thanks again Mrs L of Bexhill... August 09 - Yep, computer much better, thanks. Have a good break. M.J. of Bexhill... July 09 - Dear Mark, Thankyou SO much for coming to see my poorly laptop yesterday - it is behaving beautifully now. it's nice to know that somebody so reliable is there should we need you again - even if we do have to wait in a queue! Mr Mrs J of Bexhill... June 09 - HI Mark, I felt so relieved with your visit today so for that I want to say a BIG THANK YOU. Many thanks for today I feel so much more comfortable with our meeting this morning. Regards Mrs 'B', Bexhill... June 09 - Hi Mark, Thanks for your help, my computer is a lot faster now. Many thanks again. Peter in Bexhill...June 09 - My computer is a lot quicker now, with Many thanks again. Mr H of Bexhill... June 09 - Hi Mark, Again my thanks for a really superb, fast and, as usual. a perfect visit. Computer totally rejuvenated and running at speed not seen for some time. Are you able to offer additional memory boards for the elderly. You would make a fortune! Again my thanks. Best wishes Mr K of Bexhill... May 09 - Hi Mark, Many thanks for the info - worked a treat. You saved my bacon again!! Cheers, Mrs M of Bexhill... May 09 - Hi Mark, Many thanks for all your hard work on our computer. It is running very successfully. Mr E of Hastings... May 09 - Hi Mark, Computer working very well, it's a pleasure to use,thanks. - Mr M of Bexhill... May 09 - Hi Mark, This PC has certainly improved - thanks! Mrs B of Bexhill... April 09 - Dear Mark, Superb, what more can I say? Thank You. Mr C of Bexhill... April 09 - It's so fast we can't keep up with it. No time to make the tea now whilst we wait for it to perform! Great thanks. The B family of Bexhill... April 09 - Many thanks, very professional. Most grateful & thank you for the prompt service. Will give you a reference any time as i'm sure would all your customers... Mrs R Bexhill... Feb 09 - Everything is great! Everything is much much faster. So many many thanks for the excellent work to date. Mr 'L' of Bexhill... Dec 08 - Good afternoon Mark, Your support & knowledge is so superb that my problems seem less as the years go by; "Mark" is the first name that springs to mind when friends mention tneir computer faults. You really deserve to flourish I hope that 2009 provides soaring bookings. Kind regards Mr 'K' of Bexhill... Dec 08 - Mark, the computer is going great guns now, and many thanks for your assistance. Mr D of Bexhill... Oct 08 - Yippee, Mark, thanks for your e-mail and wow - following your instructions it works! Fantastic - very many thanks. Mrs 'M' of Bexhill... Sep 08 - Everything seems to be in order with the laptop. Thank you so much for persevering with it, I appreciate it. Mrs 'W' of Bexhill... Sep 08 - Hi Mark, Printer now has new cartridge and all seems well now. Many thanks. Mr & Mrs 'D' of Bexhill... Aug 08 - Hi Mark, Just a quick line to say thanks for helping with setting up the system last visit. 'H' of Bexhill... June 08 - Morning Mark, Many thanks for your work yesterday; my computer is 5 times faster now and a joy to use!! Regards, Tony of Bexhill... June 08 - This computer is working perfectly now - thanks a lot. Best wishes H.L. Of Bexhill... June 08 - Hi Mark, just wanted to say a big thanks for the extra memory. You're right, it's ten times quicker now. No more waiting, Brilliant. Thanks, E.P. of Bexhill... Apr 08 - Hi Mark, Thanks for this and for helping us out so quickly. We really do appreciate it. The connection has definitely improved and is now stable on the main PC - Mrs W of Bexhill... Apr 08 - Thanks for your help. All addresses back in place. I will keep a note, in case it happens again. Thanks a lot, Pat B of Etchingham... Apr 08 - Hello Mark - Just to thank you so much for sorting out our machine, it is now a pleasure to use it, something we have never experienced before. Can't believe how much faster it is! Regards Pat and Ken F of Bexhill... Mar 08 - Hello Mark, The new laptop you built for me is just the job, have installed most of my photo programs on it ok. I can work down in the lounge, and still watch TV - Mr T of Bexhill... Mar 08 Hi Mark, thought you would like to know skype was great when we talked to our daughter yesterday... Thank you Mrs H of Bexhill... Mar 08 - Hi mark, yes the desktop pc is fantasitc. running really well and fast. I tried the laptop today and it worked!! Thanks for all you have done. D P of Bexhill... Feb 08 - Hello Mark, Can't believe how speedy this machine is now! Mr & Mrs F of Bexhill... Feb 08 - I am delighted with the result. Everything seems to be working well & the family have successfully linked-up wirelessly without any problem using the code you indicated. I will not hesitate to call upon your services in the future. Mr Mrs 'R' of Bexhill... Feb 08 - Skype was fine nice and clear so it looks as though problem is solved thank you. Mrs H of Bexhill... Feb 08 - Hi Mark, The family are all happy as it's so handy for them in the front room. Many thanks for sorting the problem so quickly. Many thanks again Mrs S of Hastings... Feb 08 - Dear Mark, Thank you for all your hard work. The computer is working fine. See you soon. Mrs V of Bexhill...Jan 08 - Hi Mark, Everything fine! Computer definitely seems to be faster than before so very happy about this. Thanks for sorting us out so promptly. Mrs 'S' of Bexhill. ... Jan 08 - Dear Mark, I am writing to thank you for setting up my newly acquired Laptop PC. I am very grateful to you, I could never have achieved it on my own!! Yours sincerely, MR 'S' of Bexhill. ...Dec 07 - Hello Mark, You're a genius. It worked fine. Thanks. Happy Christmas. Mr & Mrs 'E' of Bexhill. ... Dec 07 - Good afternoon Mark, Another year into you computer career and still nothing seems to throw you - My thanks again for your superb service and priority calls when really needed. Kind regards, Mr 'K' of Bexhill. ... Nov '07' - Hello Mark, Delighted to advise connection to e-mail & web sites now seems to be OK. Thanks for your input. Now all I have to do is read my notes! Regards 'C' of Bexhill. ... Nov '07' - Its working like a treat thanks........ 'Mr D' of Bexhill. ... Nov '07' - Hi Mark, All appears well, with both computers. Thank you very much for yesterday, and thank you for checking today. Speak soon, 'Mrs S' of Hastings. ... Oct '07' - Hi Mark, I'm glad to report that M's computer is working fine and we're very grateful for all your hard work in sorting it out. Many thanks again for all your work to date. Regards, 'Mr C' of Bexhill. ... Sept '07' - Hi Mark, The system seems to be running beautifully at the moment but we'll keep an eye on it! P.S. The No. 2 machine seems to be running much faster! Regards 'T' of Bexhill. ... Sept '07' Dear Mark, I think that you have cracked the case, With the extra fan my worries should be over, Many thanks, Best Wishes, 'John' of Bexhill. ... Sept '07' - Dear Mark, I am very pleased to report I can once again get on to the Internet, although in a slightly different way, and my wife is highly pleased with the accelerated speed of her machine. We both express our sincere gratitude to you for your undoubted expertise and for responding to our call for help so quickly. We now look forward to your next visit when you can add additional memory to her machine! With many renewed thanks and Kindest regards, 'Mr S' of Bexhill. ... Aug ' 07' Dear Mark, Many thanks for the quick fix... thanks for our prompt attention. Best 'Mr B' of Catsfield. ... July '07' Hi Mark, Thanks for seeing to the old computer. I am very pleased with the new one with no problems so far. Thanks for all your help, 'Mrs D' of Bexhill. ... July '07' - Hi Mark, Its unbelievable Its so fast, Its so fast the whole thing nearly went out of the door., thank you very much. I am more than satisfied. Regards Mike of Bexhill. ... 25/06/2007 - Hello Mark, Start up is indeed much quicker, thanks! ... Angela of Bexhill 19/06/2007 - Thanks for all your help the other day - the system is now fantastic! Best wishes. ... 'HL' of Bexhill ... 18/06/2007 - Many thanks for a Prompt rescue! .... Mr S. of Bexhill ... 25/05/2007 - Hi Mark, Thanks for your message. The wireless connection has worked flawlessly since your visit and 'A' has also noticed the difference in performance with the upgrade as well. Best wishes, ... Mr G of Bexhill ... 03/05/2007 - Hello Mark, Success used 'Word ' to write email and followed your instructions and all was perfect No Hiccups. Many Thanks for all your time in setting up. Enjoy Your week-end and have Fun. Mrs M of Bexhill ... Mark, everything is going really well... and we are both enjoying the new machine - what a difference!! No more spitting the dummy out As yet. Hope everything is well with you and your family and be in touch soon. Thanks once again, S & A - Bexhill **** Everything seems fine much much quicker, and I sent my photos to N.Z. via Outlook Express. Many thanks. Will keep in touch. Vera 'M' of Bexhill **** Whoopee Mark All seems to be going fine at the moment. Many thanks. Hope not to see you soon (lol), Very Best Wishes and thanks, Mrs 'T' of Bexhill **** Good morning Mark, Thank you for completing installation Monday. You might be amazed to hear that yesterday evening your amazing speed device measured 7.3 on the Richter scale. Thanks again - Mr 'K' of Bexhill **** Dear Mark, I am very pleased with my computer, you've done a good job. Mrs 'B' of Bexhill **** **** Hi Mark, just to say your instructions for 'Word' worked beautifully. 'Kathy V' of Bexhill **** Hi Mark, You are a wizard. Problem solved, many thanks. Can't believe how quick it's all become. Many thanks. Mrs 'T' of Bexhill **** Hi Mark, am loving this new computer, it's so much quicker. That flat screen monitor looks very nice, so yes please I'd like one and obviously would like you to install it etc. 'E.P' of Bexhill **** I can't believe the difference in my computer! Thank-you once again Mark, What would I do without you. Kindest Regards to you & Anne, Mrs 'P' of Bexhill **** Mark, I hope that 2007 brings you not only good health but an expanding business. You really deserve the latter as your standard of service is quite exceptional. Mr 'K' of Bexhill **** Hello Genius, You have worked wonders and thanks. I look forward to your next report. 'Tony C' of Bexhill **** Absolutely delighted with the computer. Used it this weekend and it's so much better. 'S' of Herstmonceux **** Success! Thank you very much. Now I can enjoy watching my little grandson moving about again. Mrs 'M' of Bexhill **** Hello Mark, Thanks for seeing to my computer its working fine now. The printer is working ok in XP. Best Wishes. 'Mike T' of Bexhill **** I am glad to say that, thanks to you, all the computers here are behaving themselves and it is great to have them networked together. Mrs 'D' of Bexhill **** Hi Mark. Thank you for your valued assistance; you were a star. Regards, 'Joan P' of Bexhill **** Hi Mark, Yes, no problems this end now thanks to You! and how wonderful not to have to wait around for hours! Thanks again for all you've done and no doubt we'll be in touch again! 'Pam D' of Bexhill **** Mark, Thanks again for all you have done for me and for the very reasonable bill ! Mr 'C' of Bexhill **** Many thanks for your advice and help. Mr 'B' of Bexhill **** Thank you, Mark - it's so comforting to be able to ask for your advice and help. I'm sure 'T' will be delighted when everything is instant!! 'Mrs W' of Rye **** What a litle gem you are! It worked a treat ... 'Mrs S' of Bexhill **** Thanks Mark. Message received - and thanks for setting up the computer and turning me into an enthusiast! Best regards. 'Mrs J' of Bexhill **** I can't tell you how grateful I am for all the work you've put into getting me a super new pc and all the additional things you're still doing - no wonder you're never home. 'P' of Bexhill **** Dear Mark, All done successfully, thank you so much, I would never have guessed how to do it without your instructions, Mike was relieved he thought he'd done something dire. Thanks again for your help, 'Mrs C' of Bexhill **** Dear Mark, Thanks ever so much for your time yesterday. I really did appreciate your patience and all that you did. It is just such a relief to have the printer working and to be back in world of "Word!" Also, to know that we can call on you now to help us with all our problems.... oh dear!!! 'S.P.' of Herstmonceux **** Hi Mark, Alls well with my broadband connection thanks to you. Its very frustrating to have something thats not working correctly and you can't seem to put it right. Anti virus program is ok and I am dealing with that every day. 'C.B' of Bexhill **** Hello Mark Thank you very much for your message. We were both very grateful for your help. Looking forward to seeing you soon. Many thanks 'D & M' of Bexhill. **** Thank you very much for all you help, have sent an email to 'K' asking her to reply. All is now well 'F&M B'of Bexhill. **** A really big thank you for all your help. Regards 'Mrs S' of Netherfield. **** Hello Mark, Thanks for your email, I met Louise the other day and she told me that you were the best computer guy since sliced bread was invented, We hope that you all have a Merry Christmas and a Happy New Year, and continue to enjoy your success with the work you do; Kind Regards. Mike of Bexhill. **** Great, problem solved! Just needed to change screen resolution in properties as you said, You have given my laptop a new lease of life and saved me buying a new one! Thanks and Regards 'Mrs D' of Bexhill. **** We were very grateful for your brilliant, quick service! Mrs S of Netherfield. ****

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